• Free shipping across India
  • Cash on Delivery on orders up to ₹5,000
  • Easy 5-day returns
The Thira Studio

Help

Frequently Asked Questions

Everything about shopping, shipping and caring for your Thira pieces. Still stuck? Browse the collection or write to [email protected].

Orders & Payment

We accept UPI, all major credit and debit cards, net banking, popular wallets, and Cash on Delivery (COD) on eligible pin codes. All prices are in ₹ and include applicable taxes.

Yes — you can cancel from My Orders within 24 hours of placing your order, as long as we haven't started processing it for dispatch. After that it can't be cancelled, but you can request a return once it's delivered.

Yes, many of our styles are also available on Amazon. Where a style is listed there, its product page has a “Shop Your Way” section, so you can buy direct from us or on Amazon.

Shipping & Delivery

Yes — standard shipping is free on every order, anywhere in India. Estimated delivery timelines are shown at checkout based on your pin code, typically 3–7 working days.

On any product page, enter your 6-digit pin code in the delivery check. We'll instantly confirm serviceability and whether COD is available in your area.

Not yet. We currently deliver within India only — join our studio journal to be the first to know when we open international shipping.

Returns & Exchanges

Easy 7-day returns from the date of delivery. Items must be unworn, unwashed, and returned with original tags. Refunds go back to your original payment method; COD orders are refunded via UPI or bank transfer.

Absolutely — size exchanges are free within the same 7-day window, including on sale items. Just mention the size you need when you raise the request.

Fit, Fabric & Care

Our fits are drafted on Indian body measurements and run true to size. Every product page includes a garment measurement table — when in doubt, compare against a favourite piece you already own.

Each product page has a Fabric & Care section. In general: gentle machine wash cold or hand wash, dry in shade, and warm iron on reverse. Natural dyes may release a little colour in the first wash — wash separately.

Our pieces are made in small batches. Minor variation in dye lots and hand-finishing is a natural part of small-batch production — and part of what makes each piece yours.